Privacy

Privacy policy

Auction City collects only the information needed to run auctions, verify eligibility, and keep you informed.

What we collect

  • Account details (name, email, phone, verification documents).
  • Bidding activity, watchlist items, and auction participation.
  • Payments and deposits needed to confirm eligibility.

How we use it

  • Verify your identity and eligibility to bid.
  • Process payments, deposits, and auction outcomes.
  • Send important service updates and notifications.

Notifications and emails

  • Auction start reminders are opt-in and can be disabled anytime.
  • Watchlist reminders always send because adding a lot is explicit opt-in.
  • Transactional emails (wins, verification, payment status) are always sent.

Retention and security

  • We retain records to comply with legal and auction requirements.
  • Sensitive data is protected and access is restricted to authorized staff.

You can manage email preferences in your account settings.

Manage notification settings